1. Introduction

Welcome to SBDA. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile application.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our services.

2. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, date of birth, blood group, gender, and profile photo.
• Health Information: Blood group, last donation date, and donation history you voluntarily provide.
• Location Information: City and area details to help match donors with recipients nearby.
• Device & Usage Data: IP address, browser type, pages visited, and access times for analytics and security purposes.
• Communications: Messages you send through our contact forms or support tickets.

3. How We Use Your Information

We use the information we collect in the following ways:

• To facilitate blood donation matching between donors and recipients.
• To create and manage your donor, member, or volunteer account.
• To send notifications related to blood requests, donation reminders, and service updates.
• To respond to inquiries and provide customer support.
• To improve the security and performance of our platform.
• To comply with legal obligations.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following limited circumstances:

• With other users: Your name, blood group, city, and contact number may be visible to registered users searching for compatible blood donors, with your consent.
• Service Providers: Trusted third-party services (e.g., SMS, email, push notification providers) that assist us in operating our platform, subject to confidentiality agreements.
• Legal Requirements: When required by law, court order, or government authority.

5. Push Notifications

Our mobile app may send push notifications via Firebase Cloud Messaging (FCM) for alerts such as blood requests, donation reminders, and important announcements. You may opt out of notifications through your device settings at any time.

6. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and analyse site usage.

You may choose to disable cookies through your browser settings; however, this may affect the functionality of certain features.

7. Data Security

We implement industry-standard security measures including SSL encryption, access controls, and regular security audits to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal obligations.
• Opt-out: Unsubscribe from marketing communications at any time.

To exercise any of these rights, please contact us at the details provided below.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal data, we will take steps to delete such information.

10. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of significant changes by posting the new policy on this page with an updated date. Your continued use of our services after changes are made constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: